Returns & Exchanges

At Brilliant Scents, we want you to be completely satisfied with your home fragrance experience. If you are not delighted with your purchase, you may return unused items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Package Your Scents

Carefully pack the unused items in their original luxury packaging to ensure they are protected from damage during transit.

3

Affix the Shipping Label

Download and print the prepaid return shipping label provided by our portal and securely attach it to the outside of your package.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing